Terms of service

Terms and Conditions

Welcome to Kradha! These Terms and Conditions ("Terms") govern your use of our website and the purchase of our imitation jewellery products. By accessing or using our website, you agree to these Terms in full.

1. About Kradha

Kradha is a fashion-forward imitation jewellery brand that offers trendy, elegant, and high-quality accessories. All pieces are designed to provide an affordable alternative to fine jewellery without compromising style.

2. Eligibility

You must be at least 18 years old or using this website under the supervision of a parent or guardian to make purchases.

3. Product Information

We make every effort to display accurate descriptions, images, and pricing. However, slight variations in color or design may occur due to lighting, screen settings, or product enhancements.

4. Pricing & Payments

All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise. We accept secure online payments through various methods (credit/debit cards, UPI, wallets, etc.).

5. Shipping & Delivery

  • Orders are typically processed within 1-3 business days.

  • Delivery time may vary depending on your location (typically 3-7 business days).

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Returns & Exchanges

Due to hygiene and safety reasons, we do not accept returns or exchanges on jewellery. However, if you receive a defective or damaged product, please contact us within 48 hours of delivery with clear images.

7. Intellectual Property

All content on the Kradha website — including logos, product images, text, and designs — is the property of Kradha and protected by copyright laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

Kradha shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

9. User Conduct

You agree not to misuse the site or engage in activities that are illegal, harmful, or violate the rights of Kradha or others.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.

11. Contact Information

For any queries or support, please contact us at:
📧 Email: nehaparshar9582@gmail.com
📱 Phone/WhatsApp: 9582377845
📍 Address:  Moti ram road, Shahdara, Delhi-110032