Refund Policy

💰 Refund Policy – Kradha

🔄 Refund Conditions:

Refunds will only be processed under the following conditions:

  1. The product is unused and in original packaging.

  2. The item is damaged, defective, or the wrong item was received.

  3. The return is raised within the eligible time frame.

📦 In case of a partial return (2 or more items in an order), the discounts applied to retained items will be adjusted before refund calculation.

💸 Refund Mode & Timeline:

  • Refunds are processed within 4–7 business days after the product reaches our warehouse.

  • Refund will be issued via the original mode of payment.

⚠️ Non-Refundable Cases:

We do not issue refunds in the following cases:

  • If the return is raised after 48 hours of delivery.

  • Products that are customized or made to order.

  • If the item shows signs of physical damage or wear.

  • If the customer fails to return the product within the required timeline after initiating a return.

📝 Important Note:

  • If the return timeline is missed, only a store credit will be issued—no refund.

  • No return or exchange is allowed for products that have already been exchanged once.

  • No discounts or offers apply on exchanged orders.